This document sets out our complaints policy. If you are a User of HandsOnOrgasms.com, this Complaints Policy forms part of your agreement with us.


Whether or not you are a User of HandsOnOrgasms.com, you can use this Complaints Policy to alert us to any complaint you have relating to the site.


If you have a complaint about HandsOnOrgasms.com content, please send your complaint to complaints@handsonorgasms.com, including your name, address, contact details, a description of your complaint, and, if your complaint relates to content, the URL for the content to which your complaint relates.


Following receipt of your complaint:

-We will take such steps as we consider to be appropriate to investigate your complaint within a timescale which is appropriate to the nature of your complaint;

-If we require further information or documents from you, we will contact you to let you know.

-We will, in good faith, investigate and resolve your complaint within seven (7) business days;

-If we are satisfied that the content is unlawful or non-consensual, we will immediately remove such content, and we will notify you of our decision by email or other electronic message;

-If we are satisfied that the content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message.